Banking Administrator

Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. Client focused and service oriented, we only employ individuals who are professionally minded, committed and able to demonstrate good interpersonal skills.

The Role

To perform the day-to-day banking for clients comprising of a mixture of Trusts and Companies formed or registered in various jurisdictions. Handling the banking administration of all aspects of a designated portfolio by dealing with all banking related correspondence, legal and fiduciary obligations that arise for each client. To handle any tasks assigned from their supervisors, to actively seek ways to drive growth, positive change and improvement and to be a proponent of the firm’s values.

Duties

• Achieving and monitoring of personal and team performance targets assigned.
• Must know which clients they have, the entities they administer and ensure that in cases where clients are re-allocated from other staff, they get to know them as soon as possible.
• Reviewing all information held on a client prior to asking a client to send information that may be already held on file. Also, decisions / actions should only be taken once you have a full picture and understanding of a client and his/her structure.
• Manage their workload sufficiently to ensure client deadlines are met and requests are handled within the standard TCYP timeframes. In cases where you become overwhelmed with requests, they must ensure backup is in place and there is good teamwork between themselves and other team members.
• Must ensure they have good relations / cooperation with all Departments within TCYP as well as other offices within TT Group where applicable. Whenever challenges arise either for a Banking, Compliance, Accounting or Legal matter for example, you must be able to take ownership, discuss the case with colleagues and find an amicable solution for the client.
• To take responsibility for and personally be involved with bank account openings, bank transfers and other banking related matters.
• To represent the company to clients, intermediaries, service providers, external agencies, and professional bodies both on and off the island.
• To take direct responsibility for key relationships with clients and with Bank Employees/Representatives of the various banks we cooperate with and to investigate new options and create new Banking relationships with Institutions either in or out of Cyprus for the Satisfaction of our Customers’ needs.
• To seek ways to increase the banking service client base and revenue.
• To manage special banking projects as required.
• To take responsibility and undertake to follow the Group’s KYC procedures with relation to Bank account opening and maintenance, payment orders and any other Banking related matters.
• To co-operate with any Banking team member in relation to substitution of each other, training, exchange of information and generally in any matter that will result to offer the best service for the client.
• To organise the allocated work in any such way that will be executed within the acceptable time frames and report any outstanding cases to the Manager in order to resolve any issues. Working together with colleagues within the same team regarding all aspects of the day-to day banking administration of a portfolio. Assisting the team with more complex and technical banking administration.
• Achieve a good working knowledge of Viewpoint Administrator and Document Manager modules and how to use these efficiently as prescribed by internal guidelines and procedures.
• Achieve a basic knowledge of Viewpoint Billing module to be able to interpret data displayed.

Skills and Knowledge

• Comprehensive knowledge of banking services practise
• Professional management of client relationships
• Ability to communicate clearly, both orally and in writing.
• Knowledge of local and global compliance issues
• Good understanding of Anti-Money Laundering and KYC principles
• Good self-organisation.
• Common sense and good use of initiative.
• Ability to multi-task and handle numerous assignments simultaneously.
• Good problem-solving skills.
• Conscientious positive outlook and willingness to learn and increase knowledge.
• Demonstration of teamwork and adherence to the organization’s rules.
• Ability to work under pressure, work independently and to be organized.

Remuneration

An attractive compensation package will be based upon the successful candidate’s relevant experience and overall suitability of the position.

How to Apply

Applications, which will be treated in the strictest of confidence, should include a full C.V. Please submit to:

Human Resources Manager

Trident Trust Company (Cyprus) Limited

Tel: +357 25820650

Email: dshakallis@tridenttrust.com