Casino Security Supervisor

POSITION: Security Supervisor

LEVEL: Supervisor

DEPARTMENT: Casino Security

Wind Creek Aruba Purpose:

Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Wind Creek Aruba Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized for inspiring fairness, creating higher levels of personal accountability and focus on our Guests. The resulting creation of wealth will grow opportunities for all.

Purpose of the department:

Preserving a secure atmosphere for everyone in the establishment and protecting casino assets, patrons, and other valuables.

Reporting line:

Assistant Security Manager, second in line Security Manager

Job Profile:

Assists in the supervision of the security department for a shift. Schedules employees and assigns tasks needed. Assist Security Manager in day-to-day operational and administrative tasks, according to set quality, performance, and staffing standards of Wind Creek Hospitality.

Education, technical knowledge, and skills:

High school diploma or equivalent AND/OR two (2) years Security Supervisory experience required. CPR Certification and First Aid Training preferred and having a good physical condition.

Leadership Competencies/ Personality Profile:

Leadership Competencies include social intelligence, conflict management, interpersonal skills, (learning) agility, decision-making, being a good coach, emotional intelligence, industry expertise, change management, setting and sharing a compelling vision, courage, managing yourself, inclusiveness, organizational.

Managing and Conducting HR Activities:

Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance