About This Role

Certified Clinical Medical Assistant (CCMA)

POSITION SUMMARY

The CCMA is responsible for working under the direction of Ilanka Community Health Center (ICHC) providers to provide exceptional patient care. This position performs a variety of routine work within established policies and procedures, and according to approved privileges. ICHC promotes a team-based approach to care.

ESSENTIAL DUTIES

·Interview and accurately record patient’s medical, dietary, and social history, with special attention to patient’s past due or upcoming preventative recommendations.

·Accurately document and coordinate patient care activities in electronic health records, including accurate scanning and ensuring only appropriate release of information.

·Repeat patient concerns and relay physician directions both on the phone and in person.

·Administer approved medications as allowed within State of Alaska regulations and under provider’s direction.

·Process prescription refill requests.

·Assist the provider in procedures and treatments, anticipating necessary equipment and supplies.

·Administer vaccines, and single dose medications via following routes: oral, subcutaneous, intradermal, intramuscular, and intranasal.

·Performs laboratory testing and associated activities (e.g., specimen collection and processing, QC, maintenance, etc.)

·Acquires and maintains laboratory competencies under the direction of laboratory supervisor.

·Autoclave instruments, process laundry, and maintain MSDS, as needed.

·Maintain, prepare, and stock exam rooms daily, following established procedures for infection control.

·Practice safety and follow clinic protocols and OSHA regulations when handling and disposing of biohazard waste and non-biohazard waste.

·Monitor janitorial services for clinical areas, reporting non-compliance to administration.

·Monitor and order janitorial supplies.

·Maintain supply room.

·Order clinical supplies based on needs, with prompt receiving and follow-up for missing items.

·Maintain an organized, clean work area free of clutter.

·Participate and contribute to a team-based environment

·Maintain knowledge of and follow established policies and procedures in the clinic and laboratory.

·Participate in quality assurance, quality improvement, and training activities.

·Participate in risk management strategies, with emphasis on proactive identification and reporting of potential risk situations.

·Maintain a high level of confidentiality in accordance with HIPAA and HITECH regulations, which includes only accessing appropriate information needed to perform job duties.

·Supports and facilitates positive communication with others as evidenced by professional maturity, respect for others, a team-centered approach, maintenance of confidential information and an appreciation of a variety of viewpoints and diversity in the workplace.

·Maintain a neat, clean, and professional appearance.

·Attend emergency preparedness training, responding to emergency situations within clinic as well as participate in clinic response when assisting local hospital or city Incident Management Team in an emergency event.

·Participates in community-wide health care activities such as health fairs as well as NVE hosted events which may be outside regular hours.

·Other duties as assigned.

ESSENTIAL DUTIES OF ALL STAFF

·Works safely in accordance with OSHA regulations and company safety policies.

·Immediately reports unsafe conditions, hazards, or injuries to HR or the designated safety contact.

·Attends all mandatory special events, meetings, and trainings.

·Assists with special events, meetings, and trainings as necessary.

·Maintains confidentiality at all times.

·Maintains awareness and sensitivity to various cultures.

·Embodies Tribal values throughout all work.

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