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Posted 3 months ago

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Claims Processor

Mason, OH, United StatesRemoteContract

AI Summary

A Claims Processor at Collabera processes manual and standard non-complex claims, drives client satisfaction, and meets productivity and accuracy standards.

About this role

Claims Processor

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Position Details :

Industry: (Eye Wear Company)

Location: Mason - OH

Job Title: Claim Processor

Duration: 3 Months (possible extension)


Roles and Responsibilities:

• Accurately and efficiently processes manual claims and other simple processes such as matrix and bypass.

• Through demonstrated experience and knowledge, process standard, non-complex claims requiring a basic knowledge of claims adjudication.

Major duties and responsibilities:

• Processing - Efficiently and accurately processes standard claims or adjustments

• Consistently achieves key internals with respect to production, cycle time, and quality

• May participate on non-complex special claims projects initiatives, including network efforts

• Understands and quickly operationalizes processing changes resulting from new plans, benefit designs.

• Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include EyeMed Account Managers, Operations, Information Systems, Client Representatives and EyeMed leadership team.

• Drives Key Performance Indications - Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy.

• Proactively works with supervisor to develop self-remediation plan when standards are not being met.

Knowledge and skills:

• Data entry and claims processing knowledge. Has a working knowledge of interface systems that include the EyeMed claims system, Metastorm Exclaim and EyeNet. Some basic working knowledge of software programs, specifically Excel and Access.

• Understands third party benefits and administration.

• Strong customer service focus.

• Ability to work well under pressure and multi-task.

Experience:

• Claims processing/data entry experience.

• Knowledge of PCs and spreadsheet applications.

Education:

• High school mandatory


Qualifications

Claims Processor

Additional Information

To know more about the position, please contact:

Abhinav singh


973-637-1957

Skills

AccessClaims ProcessingData EntryExcelEyeMed Claims SystemEyeNetMetastorm ExclaimThird Party Benefits Administration

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