Jobless Developer
Klivvr logo
Klivvr

Posted 4 months ago

Open

Collection Officer

GizaOn-siteFull-time

AI Summary

Manages outbound communications with customers to recover outstanding debts, maintains payment records, and escalates unresolved cases to internal teams or external agencies.

About this role

We are seeking a proactive and results-driven Collections Officer to join our team. The ideal candidate will be responsible for managing outbound communications with customers to ensure timely debt recovery, maintaining accurate records, and supporting overall credit control operations.

What you will do

  • Conduct outbound calls to customers to follow up on outstanding payments and overdue accounts.
  • Update and maintain customer records and payment statuses in the internal database.
  • Document all interactions and agreements for audit and compliance purposes.
  • Monitor payment agreements and ensure customers adhere to agreed timelines.
  • Escalate unresolved cases to relevant internal teams or external agencies when necessary.

    • To succeed in the role, you’ll need to have:

  • Minimum 1 year of experience in tele-calling or working with external agencies.
  • Prior experience within financial services or banking is a strong plus.
  • Excellent communication and negotiation skills.

    • Skills

    Audit DocumentationComplianceCredit ControlDatabase ManagementDebt RecoveryPayment ProcessingRecord KeepingTele-calling

    Explore related jobs

    More jobs at Klivvr

    Similar Audit Documentation jobs

    Jobs in Giza

    Browse these categories

    Compliance JobsDatabase Management JobsPayment Processing JobsRecord Keeping JobsJobs in Egypt

    Market data for this role

    All reports →