Counseling Team Manager - 2025747

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

Responsible for the hiring, training, supervision, and oversight of Chicago Counseling staff. This will include:
o Providing documentation quality control
o Signing provisionally licensed and intern clinician documentation as assigned
o Ensuring adherence to all Medicaid, HIPAA requirements [DG1.1][CC1.2]
o Enforcing service number requirement adherence
o Providing professional supervision
o Providing clinical supervision or oversight of otherwise provided supervision
o Managing interns or overseeing intern management

Monitor referral assignments and caseload of Chicago Counseling staff

Oversee referrals and coordination of care to external partners for specialized care

Manage planning and implementation of therapeutic services

Oversee office management in partnership with the operations team
o Communicating with Operations Team to manage facility and supply needs
o Ordering supplies in accordance with program budget
o Requesting maintenance and communication with the property manager
o Ensuring team adherence to general cleanliness and order of space

Assist with monitoring grant requirements and submitting grant reports[DG2.1][CC2.2]

Adhere to all Medicaid provider requirements in accordance with state and federal law[DG3.1][CC3.2]

Adhere to all HIPAA and HITECH requirements in accordance with state and federal law

Contribute to the development and updating of staff handbooks and manuals

Coordinate programming with other internal programs as is appropriate

Communicate with other internal programs and partner organizations

Use innovative strategies to develop and expand existing programs

Attend quarterly stakeholder meetings with other resettlement agencies and partner agencies[DG4.1][CC4.2]

Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events

Other duties as assigned