CRM Specialist
AI Summary
Implements client journeys, executes digital campaigns across push notifications, WhatsApp, and in-app channels, creates email templates, segments audiences, and provides operational support and reporting for a client portfolio in digital advertising.
About this role
What we offer
Coached by a senior profile, you will be evolving in the fast-paced environment of digital advertising. We will help you catch up with its trends and push you to tackle its future. You will become an expert on the fast-evolving Customer Relationship Management (CRM) systems as well as cutting-edge data-management tools (Google Data Studio, Tableau, BigQuery) while developing your analytical skills.
What you will be responsible for
Implement client journeys
Execute campaigns (push notifications, WhatsApp, in-app, etc.)
Create email templates
Segment audiences for targeted activations
Ensure strong operational support for your client portfolio
Support analysis and reporting on performance
As we are a fast-growing company, your missions and responsibilities will evolve along with our activity and your experience.
Who we are looking for
What Will Set You Up for Success
Analytical skills
Quick learner
Good common sense
Excellent knowledge of MS Excel / Google Sheets
CRM setup and activation knowledge
Fluent English
Results-driven and proactive profile, with good interpersonal skills
Knowledge of HubSpot
Would be a Competitive Advantage:
Knowledge of BI tools (Google Data Studio, Tableau, Power BI)
Knowledge of main CRMs (Salesforce, Zoho, D365, Customer.io)
Knowledge of Arabic (spoken and written)
Skills
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