CTM Specialist

CTM Specialist

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

 

• Contribute and point-out risks of the product/service during pre-planning work.
• Prepare the control checklist required for the review for each regulatory and unregulated functions 
• Design work programs and execute steps within the agreed deadlines to evaluate compliance with rules and regulations.
• Interact with senior heads of business and compliance as part of scoping, control design assessment, reporting findings and offering solutions to address control gaps or enhance processes.
• Formulate questions to be asked during walkthroughs and lead walkthroughs when called upon
• Identify controls after attending a walkthrough, specifically those related to the risks noted
• Provide rough drafts of issue documentation.
• Define test scripts, coordinate with respective development teams to run the same during the review process and evaluate the outcome along with the manager.

Qualifications

 

• Good eye for detailing with respect to each product regulations and controls 
• Inclination and focus on Controls Testing on (i) assessing the design of controls, and (ii) whether the controls are operating effectively is a key expectation.
• At least 2 to 4 years of audit, compliance testing or monitoring, or relevant Compliance experience.
• Passion for technical compliance and be interested in conducting wide-scale investigative reviews.
• Have a good appreciation of the regulations applicable in India and APAC.
• Highly detail-oriented, motivated, curious individual with good time-management skills, analytical and communication skills
• Strong communication, interpersonal and influencing skills. The candidate should have the ability to establish credibility and strong partnerships with senior business leaders, control functions and corporate partners globally.
• Fluency in written and spoken English is a must have. Excellent written skills, and ability to prepare clear, concise reports with minimal supervision.
• Have an audit and / or relevant industry qualifications, or a university degree.  (Ex: CIA, CRCMP)
• Proficiency in Excel and SQL is a preferred skill to have.
• Basic AML/ OFAC experience would be preferred, in addition to the requirements above.

Additional Information

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

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