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Customer Experience and Growth Intern
AI Summary
Supports daily operations and customer experience at a Singapore-based football platform, serving as an Official Host for games and coordinating marketing, logistics, and customer service tasks.
About this role
Calling all truly AWESOME people!
About Stranger Soccer
Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Role and Responsibilities
The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand.
• Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week
• Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting
The candidate will:
• Gain experience in daily operations of a business
• Gain experience and confidence in presenting and communicating with customers
• Gain experience in what a Singapore brand must consider in efforts to expand internationally
• Gain experience in working with and communicating with multiple stakeholders in an organization
Requirements
- Strong written and verbal communication skills
- A can-do attitude
- Interest in football is a BIG PLUS
- Hospitality experience a PLUS
Compensation and Other Details
- Commitment of 6 months up to 12 months
- Compensation of up to $800/month, comprised of a monthly allowance and a completion bonus
- Welcome Kit including $150 in jerseys and merchandise
- 50% staff discount on games + $100 bonus game credits upon completion
- Completion Certificate
Commencement Date: January 2027 onwards
Skills
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