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Immiland Canada Inc.

Posted 4 months ago

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Customer Service Manager - Automobiles

Across CanadaOn-siteFull-time

AI Summary

Plans, directs, and evaluates operations of automotive wholesale and retail sales establishments; manages staff and assigns duties; sets merchandise and services, implements price and credit policies; and evaluates and improves customer service.

About this role



At Immiland Canada, we are seeking a Customer Service Manager for the automotive sector.

If you have experience in customer service for automotive mechanics establishments or store management, we want to hear from you.

Apply now!


Responsibilities

  • Plan, direct, and evaluate the operations of establishments engaged in wholesale and retail sales of mechanics departments
  • Manage staff and assign duties of the car shop.
  • Determine merchandise and services to be sold, and implement price and credit policies in the car mechanic shop.
  • Evaluate and improve customer service and respond to customer requests and issues

    • Requirements

  • Completion of secondary school is required.
  • Several years of related mechanical customer service manager experience at increasing levels of responsibility are usually required.

    • Skills

    Credit PolicyCustomer Complaint ResolutionCustomer Service ManagementMechanical Service KnowledgeMerchandise PlanningPrice PolicyQuality AssuranceRetail OperationsShop OperationsStaff ManagementWorkflow Optimization

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