Posted 4 months ago
Customer Service Representative (Associate/Specialist)
ManilaRemoteFull-time
AI Summary
A remote customer service associate/specialist who handles chatbot design, landing page optimization, and multi-level campaign workflows within the GoHighLevel platform.
About this role
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Job Description
We are seeking a skilled and experienced developer to join our team. The ideal candidate will possess strong expertise in the following areas:
Responsibilities:
- Demonstrate comprehensive knowledge of the GoHighLevel platform, including CRM, email marketing, funnel building, automation features, and chatbot creation.
- Design and implement chatbots within GoHighLevel for lead generation, customer engagement, and support.
- Create visually appealing graphics tailored for use within GoHighLevel campaigns and assets.
- Design, customize, and optimize landing pages within the GoHighLevel platform while ensuring modern design aesthetics and user experience principles are adhered to.
- Build intricate workflow templates for multi-level campaigns, including email sequences, triggers, and automated actions.
- Conceptualize, design, and implement campaigns that effectively achieve client goals.
- Deliver high-quality work within tight deadlines by demonstrating strong organizational skills and efficiency.
- Display meticulous attention to detail in both design and technical execution combined with a creative mindset.
- Troubleshoot and resolve technical challenges related to GoHighLevel, chatbot development, and campaign workflows.
- Communicate effectively to work closely with team members and clients to align on objectives and deliverables.
Requirements:
- Excellent English proficiency is required.
- Candidates must be tech savvy.
- All candidates are required to have attended college.
- Mid-level candidates must have at least 3 years of relevant experience.
- Strong attention to detail is essential.
Benefits:
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Schedule:
US work hours (20–40 hours per week), graveyard shift
Location:
This is a remote job.
Please note:
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- We have other vacancies that might interest your friends & colleagues.
- You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
Salary Range: PHP 41000 - 45000 per month, paid bi-weekly
Skills
AutomationChatbot CreationChatbot DevelopmentCRMEmail MarketingFunnel BuildingGoHighLevelLanding Page DesignUX DesignWorkflow Templates
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