CUSTOMER SERVICE REPRESENTATIVE

BERMUDEZ DIVISION

RESPONSIBILITIES:

To achieve agreed upon sales targets and all customer service & sales goals as set out by the Company i.e. visit rate, service rate, DVS compliance.
To visit, engage and generate orders using strong arguments to existing and prospective customers.
To recommend the Company’s range of products (new brands or portfolios, particular) to customers and gain trial/purchase.
To establish, strengthen and maintain positive business relationships with all our customers.
To maintain and where applicable expand your database of prospects within your assigned territory.
Ensure deliveries are done in a timely basis in coordination with the Warehouse and/or own Lorry, where applicable.
Collect all monies due to the Company on a timely basis, whilst ensuring all customers adhere to the company’s credit policy. Follow up on all overdue balances through regular telephone contact and customer visits.
Hand in all monies relevant to cash invoices, charge invoices, and receipt notes on a daily basis.
Maintain an unquestionable Van stock at all times and you must be able to acknowledge reason/s for variances in stock count reports.
Always provide feedback to your supervisor and/or Manager on competitive activities, customers’ needs/issues/ideas etc.
Daily vehicle maintenance sheet to be completed.

REQUIREMENTS:

REMUNERATION:

SEND APPLICATION TO:

Human Resources Department

Massy Distribution (Guyana) Inc.

Closing date for applications is April 03, 2026.

Only shortlisted candidates will be contacted.

Customer Service Representative

About this role