Customer Service Representative (m/f/d) German-speaking

Do you speak German and enjoy interacting with others? Then you’re exactly the right fit to join the Avedo Thessaloniki team as a Customer Service Representative (m/f/d).

We also warmly welcome career changers to our contact center! Start now on-site in a modern work environment where team spirit is a top priority.

Your Benefits

• secure job and permanent full- or part-time position (30+ hours/week)

• permanent employment contract in Thessaloniki with 14 months’ salary

• €1,350 gross per month for full-time positions + performance-based bonus and project-based sales commission

• an additional €6 net per workday on the Ticket Restaurant Card

• private health insurance through Interamerican starting in the 4th month of employment

• paid training (for full-time employees) in German, led by the project’s own specialized training team

Your Tasks

• on-site customer service via phone and email

• solution-oriented handling of inquiries and product advice, depending on the project

• high service quality and customer satisfaction through active listening, targeted follow-up questions, clear information and appropriate offers

• ompliance with security, data protection, and confidentiality requirements

  
  

Requirements

Your Profile

• very good written and spoken German

• proficiency with computers and software applications

• ideally, some prior experience in customer service

• reliable and organized work style

• willingness to work shifts

• strong teamwork skills and a willingness to learn

Have we piqued your interest? Then we should definitely get to know each other. With over 40 contact centers in Germany and around the world, we’re a strong partner for our clients. To make this happen, teamwork is our top priority. Together, we ensure that we’re not only successful but also create better customer experiences.

So, what are you waiting for? Apply to be a Customer Service Representative (m/f/d) German-speaking in just a few minutes—no resume or cover letter required. We look forward to meeting you!

All job titles are gender-neutral.