Customer Success Associate

Customer Success Associate

We are a group of entrepreneurs who decided to join forces and create a killer, award-winning agency in town. From idea to delivery, TheNoiseLife is a Marketing Agency that works with small and large businesses to develop exceptional results-driven solutions. We bridge the gap for growing businesses that don’t want to deal with expensive agencies and a host of freelancers but would still like to grow, develop, and succeed.

Key activities and responsibilities:

• Manage and respond to incoming inquiries from customers.
• Managing purchase orders
• Interaction with both internal and external key representatives
• Assist the team with general and routine administrative tasks and duties
• Invoices weekly
• Responsible for keeping project administration notes
• Keeping CRM systems up to date
• Assisting with project-related finance duties
• Processing sales orders

Qualifications

Knowledge, Skills and Experience:

• 2 – 3 Years Sales or Customer service experience
• Degree
• Knowledge of MS Word, Excel and Outlook
• Excellent customer service skills
• Personable and polite
• General administration skills
• Efficient multitasker
• Attention to detail
• Excellent interpersonal and customer relations skills
• Problem-solving skills

Additional Information

Apply for consideration. Thank you for your application!