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Posted 1 month ago

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Social Engagement Agent

AtlantaOn-siteFull-time

AI Summary

A Social Engagement Agent manages customer inquiries, admin tasks, and project/finance support to keep CRM systems and sales processes running smoothly.

About this role

Social Engagement Agent

We are a group of entrepreneurs who decided to join forces and create a killer, award-winning agency in town. From idea to delivery, TheNoiseLife is a Marketing Agency that works with small and large businesses to develop exceptional results-driven solutions. We bridge the gap for growing businesses that don’t want to deal with expensive agencies and a host of freelancers but would still like to grow, develop, and succeed.

Key activities and responsibilities:

  • Manage and respond to incoming inquiries from customers.
  • Managing purchase orders
  • Interaction with both internal and external key representatives
  • Assist the team with general and routine administrative tasks and duties
  • Invoices weekly
  • Responsible for keeping project administration notes
  • Keeping CRM systems up to date
  • Assisting with project-related finance duties
  • Processing sales orders

Qualifications

Knowledge, Skills and Experience:

  • 2 – 3 Years Sales or Customer service experience
  • Degree
  • Knowledge of MS Word, Excel and Outlook
  • Excellent customer service skills
  • Personable and polite
  • General administration skills
  • Efficient multitasker
  • Attention to detail
  • Excellent interpersonal and customer relations skills
  • Problem-solving skills


Additional Information

Apply for consideration. Thank you for your application!

Skills

CRM SystemsInvoicesMS ExcelMS OutlookMS WordProject AdministrationPurchase OrdersSales Orders

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