Posted 4 months ago

Customer Success

JakartaOn-siteContract

AI Summary

Acts as a Key Account Executive for McEasy, a transportation management solution, engaging key merchants, resolving issues, conducting product demos, and identifying cross-sell/upsell opportunities.

About this role

Customer Success

McEasy, a transportation management solution to simplify complex logistics operations. is looking for a Key Account Executive join our ever growing team.

If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you.

Engage with our key merchants and help resolve issues and inquiries.
Actively seeking feedback from our customer and find their pain points to offer our solutions
Conduct product demonstrations and explain functionalities to customers, ensuring clear understanding.
Identify opportunities for cross-selling and upselling by recommending additional products or services that meet customer needs.
Collaborate with Business Development teams to identify expansion opportunities and increase customer value.
Conduct regular on-site visits to strengthen client relationships and identify new opportunities.

Qualifications

Diploma Degree/bachelor's degree in communication or management
Minimum 2-3 years of relevant experiences in Account Manager / Business Development / Cust. Success
Excellent problem-solving abilities and consultative
Proven hunter mentality with a proactive approach to discovering new opportunities.
Customer Service oriented
Placement: Cikini - Central Jakarta