Posted 3 months ago

Customer support executive for US Inbound Technical Support /Fixed Salary

KolkataOn-siteFull-time

AI Summary

A customer support executive handles inbound technical calls for US customers, troubleshooting issues with printers, routers, computers, and laptops, and pitching service plans.

About this role

Customer support executive for US Inbound Technical Support /Fixed Salary

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

INBOUND TECH/MAC/WINDOWS SUPPORT VOICE PROCESS

Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidate’s profile;

Must have dialled inInternationalOutbound or Inbound Tech process for more than 6 months.

Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives

Spot Incentives+ weekly incentives + Monthly incentives.

Rotational Off

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR @9051449800for any further queries