Posted 2 months ago
Digital Trust and Safety Analyst with Hebrew
RigaRemoteFull-time
AI Summary
A Digital Trust and Safety Analyst provides back‑office support, handles general administrative tasks, and delivers expert online support to resolve specific cases, driving customer satisfaction and helping meet business targets.
About this role
Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!
Requirements
Your responsibilities:
- Client Understanding: Back office support only. Taking over general administrative tasks.
- Expert Support: Provide online support for specific cases
- Business Impact: Play a crucial role in helping achieve the company’s business targets.
- Customer Satisfaction: Achieving and ensuring the quality standards.
Your skills:
- Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English.
- Experience: Affinity with back office services.
- Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
- Professional Approach: A solutions-driven mindset and goal-oriented work approach.
- Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
- Eagerness to Learn: Passionate about continuous learning and research.
Benefits
- Sign on bonus: sign on bonus.
- Competitive Salary
- Relocation assistance: Relocation assistance and work permit documents issuing assistance.
- Comprehensive Training: A fully paid training period will set you up for success.
- Health Coverage: Private health insurance.
- Modern Workspace
- Dynamic Environment
- Well-being Perks
Skills
Back Office ServicesCustomer ServiceEnglish (B2)HebrewMS OfficeProblem Solving
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