Early Careers Client Manager

Key Responsibilities

• Manage all client communications including weekly calls, written updates, pipeline discussions and issue escalation.
• Provide clear, accurate and timely updates on campaign progress, risks and opportunities.
• Support with governance requirements e.g. in regular business reviews.
• Build trusted client relationships through strong operational delivery and transparent communication.

• Ensure a positive, engaging, and inclusive experience for candidates at every stage of the recruitment journey.
• Proactively manage candidate communications, expectations, and queries.
• Identify and address candidate drop-off risks, recommending and implementing engagement interventions where required.

• Manage the operational delivery of early careers recruitment campaigns from launch through to hire.
• Own the recruitment process, including candidate attraction, screening, shortlisting, interview coordination, and offer management.
• Act as the main point of contact for clients, managing all operational communications throughout the campaign lifecycle.

• Maintain close oversight of candidate pipelines, ensuring quality, and pace.
• Produce and deliver regular pipeline reporting, highlighting performance against targets and key metrics (such as DEI).
• Analyse pipeline data to identify trends, risks or shortfalls and recommend practical interventions to improve outcomes.
• Deliver end-of-campaign reviews with clear insight and recommendations.

• Work closely with the Client Delivery Centre to ensure campaigns are appropriately resourced.
• Monitor operational performance across marketing effectiveness, candidate throughput, and hiring outcomes.
• Ensure all project documentation, trackers, and reports are accurate and up to date.
• Contribute to a collaborative, high-performing team culture focused on continuous improvement.

Skills, Knowledge & Expertise

• You will be a team player, committed to and motivated by the success of the team. You will be willing to go the extra mile when needed.
• You will be a problem solver, using your own initiative as well as reaching out and learning from others.
• A confident and professional manner with excellent written, phone, and conversational skills.
• You will have a positive, can-do attitude.
• You can be resilient in a fast-paced operational environment.
• You will be committed to your own self development, taking time to understand our industry, our products and our customers.
• You are agile, attentive, and able to manage your own time and workload effectively.
• You are adaptable and able to pick up new systems and processes quickly.

• An experienced early careers recruiter with the ability to deliver and manage an end-to-end recruitment process for graduates, interns, placement students, apprentices or school leavers.
• Confident in relationship management.
• Proactive and a quick learner.
• Focused, conscientious, efficient with excellent time management skills.
• Able to collaborate with peers and other people inside and outside the business.
• Confidence using data and insight to advise on recruitment interventions.
• Strong relationship management and presentation skills with clients and internal stakeholders.
• Highly organised with excellent time management and attention to detail.

Benefits

• Permanent role 37.5 hours per week.
• 3-month probationary period.