Facilities Operations Manager (Abuja)

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management, and Real Estate Financing Services.

We are seeking an experienced, highly organized, and results-oriented Facilities Operations Manager to oversee the delivery of integrated facility management services at a major banking facility.

The successful candidate will be seconded to one of our prestigious banking clients and will be responsible for ensuring seamless day-to-day facility operations, maintaining critical building assets, leading multidisciplinary teams, and delivering exceptional service in line with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and regulatory requirements.

The ideal candidate should possess strong technical expertise in Mechanical, Electrical, and Plumbing (MEP) systems, excellent leadership capabilities, and proven experience managing high-traffic commercial facilities.

Key Responsibilities

• Manage the day-to-day operations of the client's facilities, ensuring safe, efficient, and uninterrupted service delivery.
• Lead the delivery of integrated facility management services, including hard services (electrical, HVAC, plumbing, generators, lifts, fire protection systems, UPS, building fabric, etc.) and soft services (cleaning, landscaping, pest control, waste management, and other support services).
• Develop, implement, and monitor Planned Preventive Maintenance (PPM) and corrective maintenance programmes to maximize asset reliability and minimize downtime.
• Ensure all facilities operate in compliance with statutory regulations, HSE standards, and company policies.
• Supervise engineers, supervisors, technicians, and service partners, ensuring high standards of performance and accountability.
• Monitor contractor performance, service quality, and adherence to contractual obligations.
• Prepare operational reports, maintenance schedules, budgets, and performance dashboards for management and the client.
• Manage maintenance budgets, control operational costs, and identify opportunities for efficiency improvements.
• Conduct regular facility inspections, technical audits, and asset condition assessments.
• Coordinate emergency response activities and ensure timely resolution of operational issues.
• Build and maintain strong relationships with the client through proactive communication and exceptional service delivery.
• Drive continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and asset performance.

Qualifications

• First degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Building Services Engineering, Estate Management, or a related discipline.
• Minimum of 8–10 years' experience in Facility Management, with proven success managing commercial, financial, corporate, or institutional facilities.
• Strong technical knowledge of Mechanical, Electrical, and Plumbing (MEP) systems.
• Demonstrated experience managing:
  • HVAC systems
  • Electrical distribution systems
  • Standby generators
  • UPS systems
  • Fire detection and suppression systems
  • Building Management Systems (BMS)
  • Lifts and vertical transportation systems
  • Building fabric and civil maintenance
• Experience leading multidisciplinary teams and managing specialist contractors.
• Strong understanding of Planned Preventive Maintenance (PPM), Computerised Maintenance Management Systems (CMMS), asset lifecycle management, and service delivery best practices.
• Excellent leadership, analytical, communication, stakeholder management, and problem-solving skills.
• Proficiency in Microsoft Office applications and maintenance management software.

Professional Certifications (Added Advantage)

• COREN registration.
• IFMA (FMP, SFP, or CFM), IWFM/BIFM, or other recognised Facility Management certifications.
• NEBOSH, IOSH, or other relevant HSE certifications.
• Project Management certifications (PMP or PRINCE2) will be an added advantage.

What We Offer

• Competitive remuneration package.
• Opportunity to manage facilities for a leading financial institution.
• Professional development and continuous learning opportunities.
• A dynamic and collaborative work environment.
• Career growth within a reputable Facility Management company.

Additional Information

• Good professional appearance and attitude.
• Diplomatic, tactful, discreet, flexible, resour,ceful and dependable
• Excellent leadership and project management skills
• Outstanding organizational skills
• Strong attention to detail and a commitment to maintaining high safety standards.