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Wachter, Inc.

Posted 21 days ago

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Fire, Intrusion & Access Control Service Technician

DenverOn-site

AI Summary

Installs, troubleshoots, and repairs fire alarm, intrusion, and access control systems across retail locations. Performs field installations, runs low-voltage cabling, mounts sensors, and provides technical support on-site and remotely.

About this role

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! 
Wachter is accepting applications for a Fire Alarm/Intrusion/Access Control Service Technician for work at various retail locations across the United States.
We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. 

Benefits Package: Company Paid! 

  • Medical, Dental, Prescription & Vision Benefits
  • Life, AD&D, and LTD insurance
  • Paid Vacation and Holidays
  • Company-Matched 401K
  • Per-Diem paid when overnight travel is required
  • Drive time and mileage paid for use of a personal vehicle when travel is required
  • Company vehicle provided after orientation

    • Requirements:

  • Field installation experience in security environments: Fire Alarm /Intrusion / Access Control
  • NICET certification (Preferred)
  • Current/valid state required Physical Security license and/or Life Safety license in the applicable technology.
  • Knowledgeable about NFPA standards, including NFPA 70 and 72
  • Work schedule mainly during the day 8 am to 5 pm, with some night shifts.
  • Available and willing to work at heights of 20’-60’ on lifts.
  • Experience reading blueprints and site maps.
  • Experience with multiple Intrusion/Access system manufacturers is a plus.
  • Assist with pre-installation opportunities by designing and planning technical solutions.
  • Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools.
  • Excellent customer relationship and communication skills; verbal and written.
  • Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle
  • Computer/laptop/smartphone proficiency.
  • Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus.
  • Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems.
  • Valid driver’s license with a clean driving record; no DUI or DWI in the last three years.

    • Responsibilities:

  • Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN. 
  • Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work.
  • Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements.
  • Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts.
  • Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics.
  • Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes.
  • Tests to ensure all newly installed fire alarm systems and component devices are operational.
  • Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA.
  • Perform any other duties not specifically statedherein, but which your supervisor may assign.
  • Ensure all work complies with current codes and regulations.
  • Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment.
  • Conduct tests to ensure all newly installed systems and component devices are operational. 
  • Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements.

    • Travel and Training

  • Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years)
  • Willingness to travel moderately (up to 20–30%) and work flexible shifts, including overnights
  • Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a company vehicle will be provided upon completion of orientation

    • Skills

    Access Control SystemsBlueprint Reading?Conduit BendingEmailFire Alarm SystemsIntrusion SystemsIP VideoLAN/WAN InfrastructureLow-voltage CablingMicrosoft OfficeNFPA 70NFPA 72NICET CertificationSite MapsSpreadsheetsWireless LAN

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