Posted 2 months ago
French Customer Advisor, Braga and Aveiro, Portugal - LIS9
AI Summary
Answers inbound calls for after‑sales inquiries, handles reservation questions, and manages post‑sale requests as a French Customer Advisor in a fast‑growing company.
About this role
As a French Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.
You Will
As a **French Customer Advisor **, you will:
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Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
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Managing the post-sale when necessary.
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Have a unique opportunity to start working in a company with fast-paced growth, and internally progress different job positions.
Requirements
- Native or Proficient French (C2) and fluent English (minimum level B2).
- Excellent communication skills coupled with empathy and team spirit.
- Previous experience in Customer Service or a tourism/travel representative is a plus.
- For non-EU residents, it is mandatory to have a valid work permit.
Benefits
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Opportunity to professionally grow in the project
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Competitive wages (14 monthly payments per year)
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Performance bonus
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Meal Allowance
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Health insurance with a dental plan (after 6 months contract)
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Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.
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Work with a diverse environment with people from over 15 nationalities
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Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
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We promote inter-company mobility to work at any of our sites around the world.
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New and modern offices located in Lisbon.
Skills
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