Posted 4 months ago
French Travel Advisor
AI Summary
A Travel Support Advisor handles daily customer communication in French and English, responding to requests, providing accurate information, and supporting team success in a BPO environment.
About this role
With a team of over 3,500 members, our client is the biggest employer in the Business Process Outsourcing (BPO) sector in Bulgaria and a leader in the industry globally. Priding themselves on their exceptional company culture, their people sit at the heart of this organisation, with access to outstanding professional development opportunities in an international setting, a high energy, innovative environment, and fantastic company benefits.
As a Travel Support Advisor with French and English you will be a part of a great team and all together will:
- ● Daily communication with customers
- ● Respond to client's requests and provide accurate information
- ● Be positive and supportive As a candidate, you do not need to have experience in a similar role but you should be fluent in French and English. Also, an IATA certificate will be a plus.
Requirements
- Very good knowledge in French language (C1 or similar) for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment
Benefits
-
1. In Return, We will give you: * ● Work from Anywhere in Bulgaria * ● Fully paid training * ● Stable job and career development opportunities * ● Attractive salary * ● Additional health insurance * ● 50+ benefits and services to choose from * ● Positive international working environment * ● Support and learning * ● Employee referral bonuses
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.