Posted 1 month ago
German-speaking Customer Service Agent for Booking.com in Greece
AI Summary
A German-speaking Customer Service Agent handles customer inquiries via phone, chat, and email, tracks cases to closure, and maintains high satisfaction for a major travel brand in a Greece-based, remote role.
About this role
German-speaking Customer Support Experts – Build an International Career under the Greek sun
Ready to take your career abroad and gain global experience while living under the Greek sun?
Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.
What you’ll be doing
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
You bring
- Fluency in German
- Good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / hands-on
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Benefits
Why this role is a great opportunity
This is more than a customer support job.
It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.
What’s included:
- Full relocation support (flight, hotel stay, and housing assistance — all covered)
- Competitive salary + 2 extra monthly salaries per year
- Health insurance & various company discounts
- Full training by certified instructors
- Career growth opportunities within a global organization
- Free online Greek language courses
- Flexibility - as the role is offered on a work-from-home-basis in Greece
- A diverse, inclusive, Great Place to Work–certified company culture
You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support people worldwide, and strengthen your experience in one of the world’s most well-known brands.
Skills
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