Head of Information Security

MOO is a design-led, technology and manufacturing business that operates in the global print and branded merchandise market.

The company is a leader in the market’s premium segment, with premium products and compelling ESG credentials. Customers are typically brand conscious SMEs based in North America, the UK, and Europe. MOO’s relentless focus on the customer has helped create an award-winning and much-loved brand, with exceptional customer satisfaction ratings.

A recipient of British business’ highest award, ‘The Queen’s Award for Enterprise’, MOO has also been profiled in the Financial Times, was ranked in the top 10 UK start-up companies by the Guardian Newspaper, and is part of the ‘Future 50’.

Founded in 2004, MOO employs 400 people today, and is headquartered in the UK, but with the majority of sales and key operations in the USA. The company has raised Venture Capital from Index Ventures, Accomplice, and LocalGlobe.

We’re looking for a hands-on Head of Security to build and scale our security, privacy, and resilience capabilities across the business. This role combines strategic leadership with operational delivery, partnering closely with Technology, Product, Legal, and Leadership teams to protect customer trust while enabling growth and innovation.

You’ll define and lead our security strategy, establish governance and compliance frameworks, strengthen cloud and third-party security, and drive incident response and resilience planning across the organisation.

Experience & Expertise

• 10+ years’ experience in information security, including leadership-level responsibility
• Proven experience building and scaling security and privacy programmes within growing organisations
• Strong hands-on knowledge of GDPR, PCI-DSS, incident response, and resilience planning
• Experience working within cloud-first environments, ideally AWS
• Strong understanding of security within e-commerce, fintech, or customer-data-led businesses
• Comfortable operating as both a strategic leader and hands-on practitioner

Leadership & Communication

• Excellent stakeholder management and executive communication skills
• Able to translate complex security and privacy risks into practical business decisions
• Collaborative and pragmatic approach, balancing security with business delivery and innovation
• Strong cross-functional partnership experience across Engineering, Product, Legal, Finance, and Operations
• A builder mindset with a focus on continuous improvement and enablement rather than gatekeeping