Head of Inventory Planning & Forecasting

Head of Inventory Planning & Forecasting

Job Title: Head of Inventory Planning & Forecasting

Department: Logistics

Reports To: Head of Logistics, Forecasting & Supply Chain

Location: Onsite – Pakistan Office

Job Type: Full-Time

Salary: $1500 - $2,000 USD/month

About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories—from fitness and wellness to home goods, pet care, children’s products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.

Role Summary

The Head of Inventory Planning & Forecasting exists to bring strategic leadership to Chai Vision’s inventory planning and demand forecasting function. The team executes well, but has operated without a dedicated strategic leader—resulting in reactive restocking, forecast drift, and missed fill-rate opportunities across Amazon, Walmart, and retail accounts. This role closes that gap.

As the direct manager of the Demand Planning team, you will transform day-to-day execution into a coordinated, accountable forecasting function. You will own the forecast methodology, drive inventory positioning decisions across all warehouses, and translate multi-channel sales signals into an integrated planning cycle that protects revenue and reduces excess inventory.

What You’ll Do

Forecasting & Inventory Planning

• Lead all inventory planning and demand forecasting across Amazon, Walmart, and retail channels.
• Build and maintain forecasting models that account for seasonality, promotions, lead times, and channel-specific velocity.
• Own inventory positioning decisions across all warehouses — ensuring right stock, right location, right time.
• Integrate demand signals from SellerCloud and ERP data into planning cycles.
• Identify and close systemic gaps in the planning process — from data inputs through to purchase decisions.

Team Leadership & Development

• Serve as direct manager for the Demand Planning Specialist and Demand Planning Analyst.
• Set clear performance goals, provide structured coaching, and conduct regular performance reviews.
• Build accountability frameworks and documented workflows to professionalize team operations.
• Develop team members’ analytical and forecasting capabilities over time.

Cross-Functional Collaboration

• Collaborate with the Head of Logistics on inbound planning, PO timing, and supplier lead time management.
• Partner with Data & AI (Dataself, Power BI) to ensure demand signal accuracy and dashboard visibility.
• Coordinate with Finance on inventory valuation, cost of goods, and write-off management.
• Interface with Sales and Marketing on promotional forecasting and new product launch planning.

Reporting & Accountability Rhythm

• Daily: Monitor stock levels, inbound shipment status, and demand anomalies across all channels.
• Weekly: Deliver forecast accuracy reports and inventory health updates to the Head of Logistics and executive team.
• Monthly: Conduct full demand reviews, reorder point recalibrations, and supplier lead time assessments.
• Quarterly: Lead strategic forecast reviews, model recalibrations, and team performance assessments.
  

Who You Are

• You think in demand curves, not spreadsheet rows.
• You have built forecasting models from scratch and know where they break.
• You are comfortable owning a number — forecast misses are yours to explain and fix.
• You are a clear communicator who can translate inventory data into business decisions.
• You thrive in fast-moving, data-rich environments with multiple sales channels.
• You develop the people below you and hold them accountable with clarity and respect.
  
  

Qualifications

• 4+ years of experience in inventory planning, demand forecasting, or supply chain management; eCommerce experience strongly preferred.
• 2+ years in a leadership or people management role, with a track record of developing analytical teams.
• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, or a related field; MBA or equivalent advanced degree preferred.
• Proven experience managing forecasting across multi-channel platforms (Amazon Seller/Vendor Central, Walmart Supplier Center, or equivalent).
• Advanced proficiency in Excel/Google Sheets for building and maintaining demand models (VLOOKUP, pivot tables, forecasting formulas).
• Experience working with inventory and order management systems such as SellerCloud or similar multi-channel platforms.
• Familiarity with BI tools (Power BI, Dataself, or equivalent) for data visibility and reporting.
• Strong analytical and problem-solving skills with the ability to identify root causes and drive corrective action.
• Excellent written and verbal communication skills in English.
  
  

Tools You’ll Use

SellerCloud · Dataself · Power BI · Sage Intacct · Amazon Seller Central · Walmart Supplier Center · Microsoft 365 (Teams, Excel, SharePoint) · Monday.com

Why Work With Us

Join a fast-growing eCommerce company where your ideas matter and your growth is part of our mission. At Chai Vision, we’re scaling quickly, building boldly, and redefining what a modern eCommerce team looks like.

We move fast, collaborate deeply, and give our people the space and support they need to thrive. Along with a culture built on innovation and teamwork, we offer benefits that reward your hard work and fuel your growth.

Here’s what you can look forward to:

• 10 Paid Time Off days
• 15 days of National / Public Holidays so you can celebrate what matters to you
• Medical insurance
• Continued education opportunities to keep your skills sharp
• Holiday and birthday gifts — we celebrate our people
• A collaborative, high-energy environment where ideas become action
• Real room to grow as we scale

If you thrive in a fast-paced, data-driven environment and want to lead a high-impact forecasting function at a growing eCommerce company, you’ll love working here!