Head of Renewal and Partner Growth - Indonesia

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

Head of Renewal and Partner Growth - Indonesia

DUTIES AND RESPONSIBILITIES | About the role

Reporting to Country Manager, the role will be responsible to lead a team of Renewal Representatives and Inside Sales Representative (ISR) to protect and grow our existing revenue streams from renewal business, strengthen our value proposition to vendors and partners (partner coverage, dormant account, longtail partners), improve productivity and operational efficiency across the organization (with increased productivity from our existing renewal headcounts) and expand partner coverage and increase market coverage. This role will also work closely with the Head of Channels

As the Head of Renewal & Partner Growth, you will:

• Own the Renewals business: End-to-end ownership of software renewal business for all brands, forecasting, vendor alignment, and 90-day renewal motion
• Development of renewals strategy, pipeline governance and forecast accuracy
• Activate dormant partners : Identify dormant partners and run campaigns to reactivate them
• Recruit new partners: Identify, onboard, and ramp new partners for all brands
• Long Tail Management: Segment and enable long tail partners to increase transaction frequency and deal size
• Design Partner Program, launch, and manage partner tiering, loyalty, rebates, MDF, and incentives
• Drive Net Retention rate up and churn down

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Head of Renewal & Partner Growth:

• Degree in Sales & Marketing / Business Administration or equivalent
• Demonstrated experience more than 10+ years in technology distribution, cybersecurity, SaaS or channel sales.
• Demonstrated experience as a people leader, ideally more than 5 years experience
• Experience in sales forecast accuracy and operational excellence
• Demonstrated Commercial acumen
• Highly motivated, results oriented, resourceful with lots of initiative
• Ability to motivate staff and influence their tasks to align with organizational goals and priorities.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

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Our benefits include:

• Medical Insurance for employee and family
• Allowance for phone and Internet
• Parking facilities in office

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.