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Posted 9 months ago

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Hebrew CS Agent - Lithuania - Remote - BA1

LithuaniaRemoteFull-time

AI Summary

Hebrew-speaking customer support agent providing multilingual support via phone, email, and chat, assisting customers and resolving issues.

About this role

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We work with well-known companies—the ones you use every day—helping improve their operations through innovative technologies and solutions.

  • Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
  • Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
  • Communicate fluently in Hebrew and comfortably switch to ** English** (B2 level, both written and verbal).

Requirements

*   Speak **Hebrew** fluently 
*    Can confidently communicate in **English** (B2 level) 
*    Ideally have prior experience in customer support—but if not, don’t worry, full training will be provided 

Benefits

  • A performance-based bonus model (individual and team results)
  • Additional rewards for successful referrals
  • Engaging team activities
  • The flexibility of working from home

Skills

Customer SupportEmail SupportEnglish (B2 Level+)HebrewMultichannel SupportPhone SupportSocial Media SupportTraining WillingnessTroubleshooting

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