Posted 9 months ago
Hebrew CS Agent - Lithuania - Remote - BA1
LithuaniaRemoteFull-time
AI Summary
Hebrew-speaking customer support agent providing multilingual support via phone, email, and chat, assisting customers and resolving issues.
About this role
Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We work with well-known companies—the ones you use every day—helping improve their operations through innovative technologies and solutions.
- Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
- Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
- Communicate fluently in Hebrew and comfortably switch to ** English** (B2 level, both written and verbal).
Requirements
* Speak **Hebrew** fluently
* Can confidently communicate in **English** (B2 level)
* Ideally have prior experience in customer support—but if not, don’t worry, full training will be provided
Benefits
- A performance-based bonus model (individual and team results)
- Additional rewards for successful referrals
- Engaging team activities
- The flexibility of working from home
Skills
Customer SupportEmail SupportEnglish (B2 Level+)HebrewMultichannel SupportPhone SupportSocial Media SupportTraining WillingnessTroubleshooting