
Posted 3 months ago
(HKG) Specialist, Air Export Customer Service
Hong KongOn-siteFull-time
AI Summary
Handles air export customer bookings, reports, and client-system updates; coordinates with international and local teams via email and phone in a professional customer-service role.
About this role
Responsibilities
- Being responsible for handling Air Export Customer booking acceptance, reports and client-system update efficiently and accurately;
- Keep close contact and coordinate with international clients and local/overseas colleagues via both emails and phone calls with a professional customer service manner;
- Perform any ad-hoc duties when required.
Requirements
- 1 - 3 years of relevant experience in customer service / sales supporting / operation in freight forwarding industry with proven record problem-solving;
- Diploma holder or above will be definitely an advantage;
- Good command in written and spoken English and Chinese (including Mandarin);
- Responsible and self-motivated personalities with excellent communication skills;
- Competent in MS Word, Excel & Chinese Word-Processing;
- Candidates with more experiences willl be considered for senior position;
- Working Location: ATL, Berth 3, Kwai Chung
Interested parties, please send full resume, availability and expected salary to our company.
All information provided by applicants will be treated in strict confidence and used only for employment-related purposes. All personal data of unsuccessful applicants will be destroyed within 6 months.
Skills
Chinese Word ProcessingCustomer ServiceFreight ForwardingMS ExcelMS WordOperationProblem SolvingSales Support
Explore related jobs
More jobs at Morrison Express
Similar Chinese Word Processing jobs
- Customer Experience Officer (Korean Speaking, 6-Month Contract)CASETiFY · Kwun Tong, Hong Kong
- Manager, Agency Recruitment & DevelopmentCompany 19 - John Hancock Life Insurance Company (U.S.A.) · Hong Kong
- Associate Director, Agency Recruitment and DevelopmentCompany 19 - John Hancock Life Insurance Company (U.S.A.) · Hong Kong
Jobs in Hong Kong
Senior Compliance Operations Associate, Transaction MonitoringCurrenxie · Quarry Bay, HK
Senior Compliance Operations AssociateCurrenxie · Quarry Bay, HK
Junior Data SpecialistMacrobond Financial AB · Hong Kong, HK
Senior Administrator, Investor ServicesOgier · Hong Kong
Senior Backend EngineerMox Bank · Hong Kong (SAR)- CCosting ManagerCentricbrandsasia · Kwun Tong, Kowloon
Browse these categories
Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.