
Posted 3 months ago
(HKG) Specialist, Air Export Customer Service
Hong KongOn-siteFull-time
AI Summary
Handles air export customer bookings, reports, and client-system updates; coordinates with international and local teams via email and phone in a professional customer-service role.
About this role
Responsibilities
- Being responsible for handling Air Export Customer booking acceptance, reports and client-system update efficiently and accurately;
- Keep close contact and coordinate with international clients and local/overseas colleagues via both emails and phone calls with a professional customer service manner;
- Perform any ad-hoc duties when required.
Requirements
- 1 - 3 years of relevant experience in customer service / sales supporting / operation in freight forwarding industry with proven record problem-solving;
- Diploma holder or above will be definitely an advantage;
- Good command in written and spoken English and Chinese (including Mandarin);
- Responsible and self-motivated personalities with excellent communication skills;
- Competent in MS Word, Excel & Chinese Word-Processing;
- Candidates with more experiences willl be considered for senior position;
- Working Location: ATL, Berth 3, Kwai Chung
Interested parties, please send full resume, availability and expected salary to our company.
All information provided by applicants will be treated in strict confidence and used only for employment-related purposes. All personal data of unsuccessful applicants will be destroyed within 6 months.
Skills
Chinese Word ProcessingCustomer ServiceFreight ForwardingMS ExcelMS WordOperationProblem SolvingSales Support
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