
Posted 1 month ago
Host
AI Summary
The Host welcomes guests, manages seating and the waitlist iPad system, answers phones, and assists teammates with food delivery and bussing at a casual restaurant. The role sets the tone for the guest experience from arrival to departure.
About this role
Description
Over Easy – Who are we?
Bright! Like the sun itself, we seek to be warm and inviting. We’re friendly and approachable. We’re pretty chill and laid back because why sweat the small stuff.
Energizing! Upbeat and chipper, but never saccharine. We want everyone’s day to be the best it can be from the very start.
Real! Timeless, classic and humble. We don’t flex, nor do we feel the need to. We keep it real and honest because being a good person never goes out of style.
The Perks!
At Over Easy, we love how you shine! Working at Over Easy is more than just earning a fair wage for a hard day’s work, we also want to help you take care of you and your family. Family and Loyalty are Core Values to our company. We build our Employee Perks with Family and Loyalty at the forefront. Here are a few of The Perks.
- No late nights—you’ll be home by dinner time every night!
- Competitive hourly rates.
- Employee Discounts and Friends & Family Discounts.
- Medical, Dental, and Vision Insurance Plans for full-time employees (30+hours/week)?and their dependents after hanging with us for a year.
- Short-Term and Long-Term Disability coverage provided for you by the company.
- A birthday meal on us! You deserve it!
- Closed Thanksgiving and Christmas Day to spend time with family and friends.
- The opportunity for development and advancement opportunities.
- Spark Brighter Days!
The Position Specifics
The Host is where each guest experience starts and ends. The door or “Porta” is the most important part of the restaurant. First and last impressions matter and have a lasting impact on guest experience. The responsibilities of this position include:
- Welcome each guest upon arrival and thank them for joining Over Easy when they leave.
- Seat each guest in a timely manner and effectively manage the waitlist iPad system.
- If on a wait keep, remember it is our job to Spark Brighter Days.
- Answer phones, be able to answer guest questions or get them to the person that can best take care of that guest needs.
- Respond appropriately to guest requests. Communicate guest requests to Server as needed.
- Assist teammates as needed with food delivery and bussing tables.
Is This Role For You?
At Over Easy we strive to Spark Brighter Days by being Bright, Energizing and Real. Are you?
- Fun, energetic, eager and a committed team member.
- Familiar with basic iPad systems functionality.
- Able to communicate clearly with teammates and the management team.
Legal & Compliance
Over Easy is an Equal Opportunity Employer. Employment is at-will and in accordance with applicable federal and state laws, including ADA requirements.
This position is classified as non-exempt and is eligible for overtime in accordance with federal and state law.
This position participates in a tip pool in accordance with company policy and applicable wage and hour laws.
Requirements
Qualifications
- Prior experience in a restaurant or customer service role preferred.
- Must maintain a valid Food Handlers’ certification.
- Strong communication and interpersonal skills.
- Friendly, energetic, and welcoming personality.
- Able to stand for long periods and handle a fast-paced environment.
- Strong organizational skills and attention to detail.
- Able to manage reservations, seating, and guest flow efficiently.
- Must be at least 16 years old and authorized to work in the U.S.
Skills
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