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Action Property Management

Posted 22 days ago

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Housekeeper - Austin, Texas

AustinOn-site

AI Summary

Performs daily cleaning and upkeep of common areas in residential communities, including lobbies, hallways, restrooms, and fitness centers, while maintaining hygiene standards and responding to resident requests.

About this role

Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.


Job Responsibilities:

  • Perform daily cleaning and upkeep of common areas, including lobbies, hallways, restrooms, fitness centers, recreational rooms, and other shared spaces.
  • Dust, vacuum, mop, and sanitize surfaces to maintain a pristine and hygienic environment.
  • Respond promptly to housekeeping requests or concerns reported by residents, guests, or management.
  • Restock supplies such as paper towels, toilet paper, and hand soap in restrooms and other designated areas.
  • Collect and dispose of trash and recyclables appropriately, ensuring adherence to sustainability practices.
  • Report any maintenance issues, safety hazards, or damage to the Housekeeping Supervisor or Property Manager.
  • Follow established cleaning protocols and safety guidelines to ensure compliance with company and industry standards.
  • Maintain and organize cleaning supplies and equipment, notifying management when replenishment is needed.
  • Assist with special cleaning projects as assigned, such as deep cleaning or event preparation.
  • Exhibit a professional and courteous demeanor while interacting with residents, guests, and team members.

    • Qualifications / Requirements:

  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
  • High school diploma or equivalent
  • Previous housekeeping or custodial experience in a residential, hospitality, or commercial setting is a plus.
  • Knowledge of cleaning products, techniques, and equipment.
  • Strong attention to detail and commitment to maintaining high cleanliness standards.
  • Ability to work independently and efficiently manage time.
  • Excellent communication and interpersonal skills.

    • Core Competencies

  • Customer Service Orientation: Demonstrates a commitment to providing exceptional service to residents and guests.
  • Dependability: Reliable and consistently performs tasks to standard.
  • Team Collaboration: Works effectively with colleagues and supervisors to achieve shared goals.
  • Problem-Solving: Identifies and addresses issues proactively, seeking assistance when needed.
  • Adaptability: Thrives in a dynamic environment and adjusts to changing priorities and demands.

    • Why You'll Love Action

  • Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor

    • Team Member Perks:
  • Comprehensive health benefits and paid time off package for qualifying employees
  • On-going hospitality and property management training
  • Opportunities for career growth and advancement
  • Values driven company culture promoting team work and excellence

    • Skills

    Cleaning ProductsCleaning ProtocolsCustodial TechniquesHousekeeping EquipmentSafety GuidelinesSanitizationSustainability Practices

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