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HR Admin Associate (BGC Taguig) | Onsite

TaguigOn-siteFull-time

AI Summary

Handles HR transactional and administrative issues such as leave, wages, unemployment claims, and benefits via phone and email, and identifies trends to inform management.

About this role

Work Setup: Onsite

Work Location: BGC, Taguig

Qualifications:

  • College graduate (BA/BS) or equivalent qualification in a business or technical field is preferred.
  • Fair knowledge of HR policies, procedures and employment laws.
  • Strong written and verbal communication skills.
  • Proficient in HR database applications (People Soft, SAP, SF) resolve customer issues.
  • Willing to work onsite in BGC, Taguig City.
  • Can start ASAP.

Responsibilities:

  • Resolve and handle transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines
  • Communicate resolution to callers with clarity via the telephone or e-mail
  • Identify trends and high volume inquires that may indicate corporate-wide issues; inform management as appropriate
  • Provide balance and mediate differences between customer requests and corporate guidelines

Skills

Benefits AdministrationEmployment LawsHR Database ApplicationsHR PoliciesLeave AdministrationPeople SoftSAPSFUnemployment ClaimsWage Statements

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