Inbound Sales Executive

Key Responsibilities

• Handle inbound calls and enquiries from businesses looking to advertise with LOCALiQ.
• Understand customer needs and recommend suitable digital and print advertising solutions.
• Convert inbound enquiries into sales opportunities and new customers.
• Follow up on warm leads and customer enquiries in a timely and professional manner.
• Manage customer relationships from initial enquiry through to sale.
• Identify opportunities to upsell and cross-sell additional products and services.
• Work towards individual sales targets and team objectives.
• Keep accurate records of customer interactions and sales activity.
• Collaborate with internal teams to ensure a smooth customer experience.
• Represent LOCALiQ professionally while delivering exceptional customer service.

Skills, Knowledge & Expertise

• Excellent communication and relationship-building skills.
• Comfortable speaking to customers over the phone and building rapport quickly.
• A customer-focused approach with the ability to understand needs and recommend solutions.
• Previous experience in sales, customer service, account management, or a similar customer-facing role would be beneficial.
• A positive attitude and willingness to learn.
• Good organisational skills and attention to detail.
• Comfortable working towards targets and KPIs.
• Confident using computer systems and managing customer records.
• Experience within media, advertising, retail, telesales, contact centre, or customer service environments is advantageous but not essential.
• Able to commute to the office and work scheduled part-time hours.

Benefits

• Competitive salary + uncapped commission
• Pro rata holiday + bank holidays
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan
• Employee Helpline counselling and advice
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care
  • Retail discounts
• Team building days & annual volunteer charity day