Telesales Consultant

Key Responsibilities

• Identify and win new business through proactive outbound calling and prospecting activities.
• Build and maintain a strong sales pipeline, effectively managing opportunities from initial contact through to close.
• Develop a thorough understanding of each client's business objectives and recommend appropriate advertising solutions.
• Achieve and exceed monthly revenue targets, KPIs and activity metrics.
• Manage and grow existing client accounts, identifying opportunities to increase client spend and maximise retention.
• Build long-term relationships with business owners and key decision-makers through regular communication and excellent service.
• Present LOCALiQ's portfolio of digital marketing and print advertising solutions in a clear and compelling manner.
• Handle objections confidently and negotiate effectively to secure new business opportunities.
• Work closely with internal teams to ensure a seamless onboarding process and successful campaign delivery.
• Maintain accurate records of activity, opportunities and pipeline progression within CRM systems.
• Stay informed on market trends, competitor activity and developments within LOCALiQ's product portfolio.
• Represent LOCALiQ and our trusted regional news brands with professionalism, credibility and enthusiasm.

Skills, Knowledge & Expertise

• Strong communication and relationship-building skills, with the confidence to engage business owners and decision-makers over the phone.
• Experience in outbound sales, telesales, lead generation or customer-facing roles would be advantageous.
• Confident making high volumes of outbound calls and generating opportunities through proactive prospecting.
• Ability to identify customer needs and provide consultative, solution-led recommendations.
• A resilient and target-driven mindset with a passion for achieving and exceeding goals.
• Strong objection-handling, negotiation and closing skills.
• Excellent organisational skills with the ability to manage multiple opportunities and priorities effectively.
• A commitment to delivering outstanding customer service and building long-term client relationships.
• Comfortable working in a fast-paced sales environment with measurable targets and KPIs.
• Previous B2B sales experience is advantageous but not essential.
• An understanding of digital marketing, media sales, advertising, SEO, PPC, websites or social media advertising would be beneficial but full training will be provided.

Benefits

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan
• Employee Helpline counselling and advice
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care
  • Retail discounts
• Team building days & annual volunteer charity day