Incentive Automation Lead
IndiaRemote
AI Summary
Job location: Remote in IndiaAbout the role:We are looking for an Incentive Automation Lead to own the end-to-end accuracy, automation, and continuous improvement of Sun King's agent and staff incentive and commission systems.
About this role
Job location: Remote in India
About the role:
We are looking for an Incentive Automation Lead to own the end-to-end accuracy, automation, and continuous improvement of Sun King's agent and staff incentive and commission systems. This role sits at the intersection of data, business logic, and stakeholder collaboration — requiring someone who can translate complex incentive rules into reliable automated workflows, identify and resolve discrepancies proactively, and communicate findings clearly to both technical and non-technical audiences.
The ideal candidate brings problem-solving skills, a structured approach to investigating data issues, a data quality-first mindset, and the ability to build trust with field teams and business stakeholders by ensuring incentive outcomes are fair, timely, and well understood.
About the role:
We are looking for an Incentive Automation Lead to own the end-to-end accuracy, automation, and continuous improvement of Sun King's agent and staff incentive and commission systems. This role sits at the intersection of data, business logic, and stakeholder collaboration — requiring someone who can translate complex incentive rules into reliable automated workflows, identify and resolve discrepancies proactively, and communicate findings clearly to both technical and non-technical audiences.
The ideal candidate brings problem-solving skills, a structured approach to investigating data issues, a data quality-first mindset, and the ability to build trust with field teams and business stakeholders by ensuring incentive outcomes are fair, timely, and well understood.
Key Responsibilities
- Own the design, maintenance, and continuous improvement of incentive calculation pipelines, ensuring accuracy and consistency across all agent incentive outputs.
- Own the end-to-end automation of the incentive pipeline.
- Automate every incentive process to make it event based and not schedule based.
- Translate business incentive rules and policy changes into automated, auditable data workflows in collaboration with the Data Engineering team.
- Build and maintain monitoring and alerting systems to proactively detect anomalies in commission outputs before they impact agents.
- Implement rigorous quality assurance frameworks and reconciliation dashboards to ensure 100% accuracy and auditability for every dollar disbursed.
- Architect the system to handle multi-line-of-business (Phones, Inverters, LPG) and multi-country complexities without increasing manual overhead.
- Serve as the final gatekeeper for business logic changes, partner with Sales and Finance VPs to translate new commission structures into scalable technical requirements.
- Work with Finance, Operations, Payroll managers and field management teams to understand incentive program requirements and ensure data solutions reflect ground-level realities.
- Equip the teams with right tools and information to handle escalations from the agents.
Skills, Knowledge & Expertise
- Bachelor's degree in Statistics, Economics, Finance, Computer Science or any quantitative fields.
- 3+ years of experience in a data analytics engineer, business intelligence, or incentive operations role.
- Good proficiency in Python and SQL for data extraction, transformation, and validation.
- Proficiency in Git and Bitbucket and airflow concepts and usage.
- Demonstrated ability to investigate complex data discrepancies, form hypotheses, and drive issues to resolution
- Experience working with BI tools (e.g. Looker, Tableau, Redshift) and translating business into data models.
- Good stakeholder management skills, comfortable presenting findings to non-technical audiences and managing expectations across multiple teams.
- Attention to detail with a strong sense of ownership over data accuracy and process reliability.
- Good written and verbal communication skills, with the ability to document processes clearly and explain incentive logic to field teams.
- Adaptable and able to thrive in a fast-paced, cross-functional environment.
- Prior experience in incentive design, commission operations, or agent-facing programs is a strong plus.
- Enthusiasm for mentoring others and building team capability around incentive data literacy.
Benefits
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: You will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.