Jobless Developer
Window Nation logo
Window Nation

Posted 8 days ago

Open

Installation Manager

NashvilleOn-site

AI Summary

Oversees and manages the installation of replacement windows, siding, and doors in an assigned market area, ensuring quality workmanship and customer satisfaction.

About this role

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

The Installation Manager reports to the Branch Manager based in this location and is responsible for overseeing and managing the installation of replacement windows, siding and doors in their assigned market area. The Installation Manager will ensure that both the work completed, and the customer's satisfaction meets or exceeds company standards.

Core Role Responsibilities

  • Recruits, selects, trains, and manages direct reports
  • Performs Services & Measures as necessary
  • Select, monitor and validate 1099c installation crew, document and maintain skill matrix. Process install pay.
  • Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing
  • Serves as customer service liaison when install related problems arise
  • Works with scheduling coordinators to ensure appropriate crew assignments
  • Oversees job sites to ensure quality installs are complete; attends remeasurements appointments when necessary
  • Responsible for quality job inspections and audits to ensure crew performance is at the highest standards
  • Delivers materials to job sites when required
  • Approves additional costs on job sites
  • Manages run rates & guild quality scores
  • Maintaining a driving record that meets company’s insurance standards
  • Manage install jobs through completion
  • Review sold projects to ensure all indirect materials are identified, ordered and received prior to day of install.

    • Basic Qualifications

  • HS Diploma or GED
  • 4+ years of relevant leadership experience
  • 4+ years experience general construction knowledge
  • 3+ years of customer issue resolution experience
  • 1+ Experience with windows to include measuring and service; installation experience in lieu of service
  • Experience working with installation crews
  • Valid driver’s license

    • Preferred Qualifications

  • College degree or other secondary education preferred
  • Experience with warehouse management
  • High proficiency-level in Microsoft Office Suite
  • Expertise in CRMs; Salesforce experience a plus
  • Customer-centric mindset
  • Demonstrated success in deadline-driven and high-pressure environment

    • Skills

    1099c Contractor ManagementCRMCustomer ServiceInstallation Crew ManagementInventory ManagementJob Site AuditingMicrosoft OfficeQuality InspectionsSalesforceWarehouse Management

    Explore related jobs

    More jobs at Window Nation

    Similar 1099c Contractor Management jobs

    Jobs in Nashville

    Browse these categories

    CRM JobsCustomer Service JobsInventory Management JobsMicrosoft Office JobsSalesforce Jobs

    Market data for this role

    All reports →