Intern(APP&P2P Operation)

About RedotPay

RedotPay is a global crypto payment fintech that integrates blockchain solutions into traditional banking and finance infrastructure. Our user-friendly crypto platform empowers millions worldwide to spend and send crypto assets, providing faster, more accessible and inclusive financial services. We are dedicated to advancing financial inclusion for the unbanked and supporting crypto enthusiasts, driving the global adoption of secure and flexible crypto-powered financial solutions. Join us in shaping the future of finance and making a meaningful impact on a global scale.

Job Summary:

We are looking for a proactive APP Operation Intern to join our team. In this role, you will assist in the daily operations of our APP and P2P markets. You will handle critical operational tasks like merchant auditing while also contributing to user growth strategies through market analysis and communication planning.

Key Responsibilities

• User Engagement & Recall Strategy: Assist in mapping out user touchpoints and drafting recall/activation plans based on business goals, operational campaigns, and new feature launches.
• P2P Merchant Audits: Perform daily reviews and audits of P2P merchants to ensure strict compliance and a high-quality onboarding experience.
• Operational Support: Collaborate with the team to identify user pain points in the payment process and ensure smooth daily operations.
• Market Monitoring: Assist in monitoring market trends and competitor activities to support the team in decision-making.

Requirements

• Background: 3rd/4th-year Undergraduate or Master's student in Marketing, Communication, Economics, Business, or related fields.
• Availability: Able to work at least 4-5 days a week for a minimum of 3-6 months.
• Language: Proficient in English and Mandarin (fluency in other languages is a plus).
• Skills: Strong communication skills, logical thinking, and attention to detail.
• Attitude: Proactive, "can-do" attitude with a willingness to learn in a fast-paced environment.

Bonus Points

• Passion for the Crypto/Blockchain industry.
• Prior internship experience in Product Operations or User Operations; familiarity with user lifecycles or product iteration processes is a strong plus.