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Posted 4 months ago

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Java Backend Engineer (AI/LLM Chatbot, Customer Service)

AsiaRemoteFull-time

AI Summary

Designs, builds, and maintains backend services for AI/LLM chatbot and customer-service products at scale, owns performance tuning and incident troubleshooting, and mentors junior engineers.

About this role

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Responsibilities

  • Development and implementation Backend service for the AI Chatbot products.
  • Build large scale software system, which can impact daily life of millions of customers.
  • Explore and integrate the LLM applications to improve chatbot performance and user experience.
  • Underlying infra/arch upgrade performance tuning, online incidents troubleshooting, and system refactoring.
  • Write high-quality, clean, and maintainable code using engineering best practices guide junior engineers’ daily work and do knowledge share, etc.
  • Requirements

  • Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.
  • Over 8 years of professional experience in a related field.
  • Core Java programming skills and willingness to do hands on coding are a must.
  • Knowledge and experience with Python and familiar with collaborating with algorithm engineers.
  • Capable to cope with stress, and quickly learn new knowledge.
  • Good cross-team communication skills.
  • Familiarity with design patterns and system design required to solve common software programming challenges.
  • Knowledge and experience with Chatbot & Custom service Bot is considered as a plus.
  • Knowledge and experience with LLM usage is considered as a plus.
  • Knowledge and experience with data job like Flink/Spark are considered as a plus.
  • Skills

    ChatbotDesign PatternsFlinkJavaLLMPythonSparkSystem Design

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