Legal Innovation & Operations - Contractor

Key Responsibilities

• •Accurately enter contracts and metadata into Ariba and perform audits to ensure data integrity.
• Support internal and external audits by retrieving contracts, coordinating responses, and maintaining compliance with company policies.
• Conduct User Acceptance Testing (UAT) for workflow changes and system enhancements.
• Generate and review monthly, quarterly, and draft status reports; update data and respond promptly to inquiries.
• Perform record clean-up, maintenance, and assist with ad hoc projects such as contract searches for audits or litigation.

• Understand end-to-end STS processes, including contract review, vendor onboarding, and PR/PO workflows.
• Apply knowledge of global policies (Contract Policy, PR Policy) and platforms (Ariba, Aravo, DocuSign, ServiceNow, SharePoint, Smartsheet, L Drive) to troubleshoot issues, provide solutions, and redirect requests as needed.
• Generate basic reports and deliver accurate data to stakeholders.

• Assist in managing AI-related legal operations initiatives.
• Execute UAT for AI tools, document results, and report issues.
• Help develop training materials and user guides for new technologies.
• Coordinate feedback collection and support adoption of AI solutions.
• Maintain organized records of project activities and compliance documentation.

• Schedule meetings, track milestones, and maintain project documentation.
• Monitor deadlines, manage multiple priorities, and ensure timely completion of tasks.
• Collaborate with internal stakeholders to gather data and provide feedback on process improvements.
• Support additional projects as assigned.

Skills, Knowledge & Expertise

• 1–2 years of experience in a related field—such as a law firm, in-house legal department, contract management, legal operations, administration, or procurement—is preferred but not required.
• Proficiency in MS applications including, but not limited to, Word, Excel, PowerPoint and Outlook.
• Preferred experience with DocuSign, SharePoint, Asana, ServiceNow, SAP Ariba or other contract management software.

• Proven ability to work in a diverse, fast-paced and dynamic organization with limited supervision. Ability to be flexible and resourceful in response to changing priorities and willingness to accept new challenges and help solve complex issues.
• No task is too small or too large attitude. Willingness to roll sleeves up and work.
• Strong organizational skills and time management skills, able to follow through with projects, ability to prioritize multiple tasks and efficiently handle large volume with accuracy and attention to detail.
• Excellent written and verbal communication skills with strong attention to detail, customer focus, and effective interpersonal skills to serve as a liaison between the legal department and all internal and external partners/vendors.
• Ability to work independently but also to use good judgment to call out issues when needed – intelligent, reliable and a self-starter who takes initiative.
• Demonstrate honesty, responsibility, integrity, and dedication in the fulfillment of commitments. High level of personal integrity, professionalism, intellectual curiosity, sense of humor and willingness to grow.
• Maintains confidentiality of sensitive information