Loss & Prevention Officer | AYANA Komodo

Join our team at AYANA Komodo as a Loss & Prevention Staff member, where you will play a vital role in maintaining the safety and security of our guests, staff, and property. We are looking for a dedicated individual with a strong commitment to providing a safe environment, effectively addressing any security concerns, and supporting loss prevention efforts.

Responsibilities

• Monitor the premises to identify areas of potential security risks and ensure proper surveillance.
• Assist in conducting routine checks and inspections of all areas of the property to maintain a secure environment.
• Participate in training programs to understand loss prevention policies and procedures.
• Respond promptly to safety and security incidents, documenting occurrences and reporting them to the management.
• Work collaboratively with other departments to ensure a coordinated approach to safety and security.
• Provide excellent customer service by addressing guest inquiries and concerns in a courteous and professional manner.
• Assist in the enforcement of park and hotel policies to ensure compliance and a secure environment.

Requirements

• High school diploma or equivalent; a degree in criminal justice or a related field is a plus.
• At least 1-2 years of experience in a security or loss prevention role, preferably in a hospitality setting.
• Candidates must have a valid certification related to security
• Strong observational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to remain calm and provide solutions during high-pressure situations.
• Basic knowledge of security systems and procedures.
• Willingness to work flexible hours, including nights, weekends, and holidays.