Management Apprentice Programme (MAP)

Launch Your Retail Leadership Journey with MR. D.I.Y.

The Management Apprentice Programme (MAP) is a structured fast track development programme designed to prepare high potential individuals for future retail leadership roles at MR. D.I.Y.

As a Management Apprentice, you will gain hands on experience in retail store operations, customer service and team leadership while undergoing structured on the job training, coaching and performance assessments. Throughout the programme, you will build the knowledge, practical skills and leadership capabilities needed for a successful career in retail management.

Those who demonstrate strong performance, learning agility and leadership potential will have the opportunity to fast track their career through advanced development and progression into higher retail leadership roles.

If you're passionate about retail, eager to learn and ready to grow, MAP is your gateway to a rewarding long term career with MR. D.I.Y. Start your journey, develop your leadership potential and unlock exciting opportunities to become one of our future retail leaders.

What You'll Experience

• Begin your career as an Apprentice with structured on the job training.

• Gain practical exposure to retail operations, customer service, merchandising, inventory management and store administration.

• Receive coaching and mentorship from experienced retail leaders.

• Develop leadership, communication, problem solving and decision making skills.

• Undergo continuous performance assessments throughout the programme, where high performing Apprentices may be selected for advanced development and progression into higher retail leadership roles.

Key Responsibilities

• Support the store leadership team in achieving sales and operational targets.

• Assist in supervising daily store operations and coordinating team activities.

• Ensure merchandise presentation and stock availability meet company standards.

• Deliver excellent customer service and resolve customer enquiries professionally.

• Ensure compliance with company policies, operational procedures, and safety standards.

• Support staff onboarding, coaching and continuous improvement initiatives.

Who Should Apply?

We are looking for individuals who:

• Aspire to build a long term career in retail management.

• Demonstrate leadership potential with a positive and proactive attitude.

• Enjoy working with people and delivering excellent customer service.

• Are adaptable, self motivated and eager to learn.

• Are willing to work shifts, including weekends and public holidays.

• Previous retail or customer service experience is an advantage but not essential.

Qualifications & Skills

• SPM, Diploma, or equivalent qualification. Relevant retail experience is an advantage, particularly for candidates with an SPM qualification.

• Strong communication and interpersonal skills.

• Leadership potential with a high sense of responsibility.

• Good command of English; additional languages are an advantage.

• Ability to thrive in a fast-paced retail environment.

What We Offer

• Structured training and on the job learning.

• Continuous coaching and mentorship from experienced retail leaders.

• Performance based career advancement opportunities.

• Competitive employee benefits and rewards.

• A supportive, inclusive, and growth-focused work environment.