Manager Assistant- AXIS

Administrative

• Provide administrative support including correspondence, scheduling and meeting preparation.

• Draft and distribute agendas, notices, email blasts, reports and meeting minutes.

• Maintain vendor records, insurance documents, contacts, calendars and websites.

• Assist the assigned Manager with Action List items and updates.

• Maintain and process all Association invoices and coordinate with accounting for proper billing.

• Order and maintain supplies

• Assist the assigned Manager with Action List items, updates and other duties as assigned by management.

Architectural Review

• Act as the liaison under the direction of the Manager, to the Architectural Review Committee and other committees as may be established by the Board of Directors.

• Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.

• Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.

Member Services/Hospitality

• Respond to and address resident concerns and complaints.

• Supervise the issue of access devices, fobs, and transponders.

• Assist new owners with completion of registration forms and review of documents.

• Assist Management with training, supervising and scheduling the front desk staff.

• Provide front desk coverage during Front Desk staff’s absences or when required.

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• Minimum of 2 years of office experience. HOA or residential property management, hotel, or related industry experience preferred.
• Excellent organizational, communication, and multitasking skills.
• Strong judgement, professionalism and customer service focus.
• Demonstrates confidentiality and diplomacy when handling challenging situations.
• Must be flexible and willing to work occasional overtime when needed.
• Strong writing skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.