Manager – Travel Desk

Manager – Travel Desk

About Us

SVF Entertainment is a leading Media and Entertainment company in East India, with 8 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music, and New Media.

hoichoi, the digital vertical of SVF Entertainment is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

 

Role & Responsibilities:

The Manager – Travel Desk will be independently responsible for all inhouse business travel requirements.

• Book business travel (air, car rentals, hotel accommodation, etc.) through online sites, communicating itineraries and updated reservation information to relevant employee(s), with prompt online and telephone support.
• Manage Business, Transit and Tourist Visas, travel insurances, and provide requisite support with other travel procedures whilst ensuring all reservations are completed and coordinated with internal teams in a timely manner.
• Coordinate end to end travel arrangements, typically involving multiple changes and destinations.
• Review and prioritize incoming travel requests in accordance with established standards and under the direction of the respective managers.
• Review, vet and ensure approvals/payment of vendor invoices, bills and reimbursement claims.
• Partner and coordinate with vendors, negotiate rates and drive corporate tie ups.
• Independently draft, coordinate and follow-up on proposals for hotels, travel itineraries, all travel-relevant documentation.
• Client / Corporate Guest Engagement and Management / Concierge services.
• Prepare and maintain MIS & Records keeping.
• Assist in planning and preparation of internal meetings, conferences and official functions and provide administrative support in coordinating requisite logistics for onsite & offsite events.
• Overseeing performance, attendance, duty rosters, uniforms, overall functioning of office boys, housekeeping security.
• Managing and stock-taking of office stationery and pantry inventory, vendor accounts, official expenses, bill payments and reimbursements.

Qualifications

Desired Skillset:

• Bachelor's Degree with 3+ years of experience in domestic and international travel coordination.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong written, verbal, and interpersonal communication skills in English, Bengali, & Hindi.
• Excellent negotiation and vendor management abilities.
• Proven ability to interact effectively with colleagues across all levels, prioritize workload, and meet deadlines.
• Proactive attitude, curiosity, and a willingness to learn and adapt in a dynamic environment.