Medical Records Clerk

Medical Records Clerk - Department

Quill & Arrow, LLP is seeking a detail-oriented and Medical Records Clerk to join our department. The ideal candidate will play a crucial role in managing and organizing medical records for our clients while providing excellent communication in both English and Spanish.

Responsibilities:

• Communicate with clients in English and Spanish to retrieve medical records
• Organize and maintain accurate medical records for personal injury cases
• Process requests for medical information from clients, healthcare providers, and insurance companies
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Schedule and track medical record requests using Outlook Calendar and Google Suite
• Meet departmental goals consistently and efficiently
• Collaborate effectively with attorneys, paralegals, and other staff members
• Perform data entry and update case management systems as needed

Requirements:

• Fluency in English and Spanish (required)
• Proficiency in Microsoft Office Suite, Google Suite, and case management software
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills

Key Competencies:

• Bilingual communication
• Time management
• Goal-oriented mindset
• Teamwork and collaboration
• Adaptability
• Confidentiality and discretion