Officer, Recoveries (Contract)

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To ensure all laid down procedures and regulatory requirements are met in so far, the Credit Agreements Act, auctioning of movable assets and vendor management in line with Service Level Agreements (SLA's) by effectively documenting, processing, insuring, and managing repossessed stock to drive the necessary actions to guarantee optimal prices are achieved on auctions whilst being proactively cost conscience.

Qualifications

Type of Qualification: First Degree
Field of Study: Banking, Finance, Commerce or related field

Experience Required
Operations Control
Operations
3-4 years
Experience in Credit Control environment and knowledge of collection procedure.

Additional Information

Behavioural Competencies:

• Checking Things
• Documenting Facts
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Active Listening
• Difficult Calls Management
• Legal Collections
• Legal Compliance
• Product and Services Knowledge
• Recoveries
• Workflow Management