Posted 8 months ago

On-Call Front Desk Associates - Los Angeles

Los AngelesOn-sitePart-time

AI Summary

On-Call Front Desk Associates represent the company at the front desk of luxury homeowner associations, greeting visitors, monitoring lobby activity, providing concierge services, and handling mail and calls.

About this role

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management, the leader in community management, is seeking part-time On-Call Front Desk Associates to join our team to fill in at various luxury associations throughout the assigned area.

Schedule:Shifts vary depending on business needs. You can choose your hours. Sample shifts include: 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM.

On-Call Front Desk Associates have the ability to sign up for open shifts ahead of time and also might be called in for emergency situations.

This position will support the LA/OC team providing front desk coverage at properties throughout the Los Angeles/OC area.

Must be available to work a minimum of 4 shifts per month.

This is a flexible role where you can create your own schedule. Sample shifts include 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM.

Compensation: $21.00 per hour and $27.00 per hour on Action observed holidays.

#LI-SW1

Job Responsibilities

Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.

Maintain the appearance of the Front Desk area, Lobby, and main elevators

Monitor lobby activity and maintain access control

Provide concierge services

Complete the Daily Activity Report

Receive and distribute resident parcels

Answer and direct incoming phone calls

Address resident and guest concerns and questions

Demonstrate a strong understanding of the association's governing documents