Operation Executive (Vietnam Based)
AI Summary
Manages insurance quotations, policies, and reconciliation with insurers; implements quality assurance protocols; improves operational processes; and supports the sales team in a Vietnam-based insurtech company.
About this role
We are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals.
Responsibilities
- Manage insurance quotations, insurance policies, reconciliation with insurance company to ensure smooth coordination
- Implement and maintain quality assurance protocols
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal capacity
- Collaborate with internal departments to support sales team
- Other duties assigned by the Manager
Qualifications
- Vietnamese person
- Minimal 2 years proven experience in non-life insurance
- Knowledge of non-life insurance products
- Strong budget development and oversight skills
- Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service
- Highly trained in conflict management and business negotiation processes
About FUSE
Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
More about FUSE
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.
