PATIENT SERVICES REP PRN

PATIENT SERVICES REP PRN

Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Cooper University Health Care

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

This position has a strong emphasis on customer service to our patients.

Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.

Serve as the front line contact person for all incoming patients.

Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.

Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.


Serves as patient’s non-clinical navigator during discharge coordination.

Experience Required

Minimum one year of recent registration or billing experience working in a medical facility preferred.

 

Proficiency in  patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.

 

Epic experience preferred.

 

Excellent organizational, written/verbal communication and teamwork skills.

 

Demonstrated performance of excellent customer service skills.

Education Requirements

High School Diploma or equivalent required

Special Requirements

Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. 

 

Must possess excellent communication skills both verbal and written.

 

Must be skilled in the use of computers.