People Operations Specialist (Security Services)

We are looking for a People Operations Specialist to support the daily operational management of Security Guards in Security Services projects. This is a frontline workforce operations role, involving shift coordination, absence & replacement management, onboarding of new employees, and direct support of field staff. The People Operations Specialist acts as a key point of contact for Security Guards and plays a critical role in ensuring smooth daily operations, covering staffing needs, supporting employees, and resolving incidents in real time.

Responsibilities

• Recruiting & Onboarding new staff into active projects
• Daily coordination of Security Guards (100+ employees)
• Managing absences and last-minute replacements
• Supporting shift planning
• Supporting operations during incidents and urgent situations
• Handling basic HR tasks (leaves, sick days, employee records)

Requirements

• Experience in similar role in Security guarding is mandatory
• Comfort with intensive phone communication and multitasking
• Ability to make decisions under pressure
• Practical, solution-oriented mindset
• Strong organizational skills and fast response time
• Very good MS Office skills
• Basic HR knowledge (onboarding, leave handling) considered a plus

Mindset we are looking for

• Strong execution mindset
• Resilience under pressure
• Comfort in fast-paced environments
• Solution-oriented attitude
• Hands-on mentality
• High sense of responsibility and professionalism

Benefits

• Gross Salary up to 1.400 € per month (depending on experience)
• Ticket Restaurant 120 € per month
• Laptop & Mobile phone
• Private Health Insurance