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Reshop Inc

Posted 2 months ago

Open

Principal Engineer

San FranciscoRemoteFull-time

AI Summary

Principal Engineer at Reshop leads the design and implementation of core platform components for instant refunds, mentoring engineers and driving scalable, secure cloud-native web applications.

About this role

About Reshop

Reshop is a fast-growing, well-funded global startup redefining what returns mean for ecommerce. Our mission is to make returns more valuable—for both shoppers and retailers.

For Shoppers: Reshop offers instant refunds, putting money back in your hands the moment you start a return. That speed gives you more flexibility—and more reasons to shop again with the brands you love, sooner than ever.

For Retailers: Reshop helps you turn returns into revenue. By delivering instant refunds, we increase the likelihood that customers spend their money with you again—boosting conversion, loyalty, and repeat purchases.

We’re building best-in-class software and payments infrastructure to make returns frictionless and re-engagement effortless. Join us as we transform the post-purchase experience and unlock the full potential of returns.

About the role

We’re looking for a Principal Engineer to help us scale the future of post-purchase. You’ll work directly with our Head of Engineering and experienced product leaders to build secure, scalable systems that power instant refunds.

The Opportunity

  • Own, architect, and build major components of our platform from the ground up

  • Collaborate closely with product, design, and engineering to ship high-impact features

  • Lead and mentor engineers to uphold a strong technical culture

  • Optimize for security, scale, and performance as we grow rapidly

  • Influence decisions around new tools, technologies, and infrastructure

Who You Are:

  • Experienced building and scaling cloud-native web applications

  • Thoughtful about tradeoffs and proactive in identifying risks

  • Driven to solve tough problems with creative, maintainable solutions

  • Passionate about user experience and delivering value that matters

  • Comfortable in a fast-paced startup environment where priorities evolve



Skills

APIs (REST/GraphQL)CI/CD PipelinesCloud ArchitectureCloud Platforms (AWS/GCP/Azure)Code Review Best PracticesContainerization (Docker/Kubernetes)DevOps ToolingDistributed SystemsEvent-driven ArchitectureInfrastructure As Code (Terraform/CloudFormation)Messaging (Kafka/Rallback)MicroservicesMonitoring/Observability (Prometheus, Grafana)Performance TuningPostgreSQL/MySQL Or NoSQLScalabilitySecurity Best PracticesSoftware Design PatternsTesting Strategies (unit/integration)

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